Accessibility Statement
Last updated: September 6, 2026
TowGrid is committed to making our marketplace accessible to everyone, including people with disabilities. When you are stranded on the road, our service should work for you.
Our Commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Accessibility is an ongoing effort, and we review new features with accessibility in mind.
Measures We Take
Our platform uses semantic HTML, keyboard-navigable menus and dialogs, sufficient color contrast, text alternatives for meaningful images, and responsive layouts that support zoom and screen readers. Job status updates are also delivered by SMS and email so critical information is available outside the website.
Requesting Assistance
If you are unable to use the website to request roadside assistance, reach us through our contact form and we will help you place a request.
Feedback
We welcome feedback on the accessibility of TowGrid. If you encounter an accessibility barrier, use our contact form and select the "Accessibility" topic, including the page address and a description of the problem. We aim to respond within five business days.
Questions about this policy? Contact us through our contact form.