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Your Privacy Choices

Last updated: September 6, 2026

Depending on where you live, you may have legal rights over your personal information. This page explains the choices available to every TowGrid user and how to exercise them.

Access and Correction

You can view and update most of your account information directly in your profile. You may also request a copy of the personal information we hold about you through our contact form by selecting the "Privacy request" topic.

Deletion

You may request deletion of your account and personal information. We will delete or de-identify your information except where we must retain it for legal, tax, accounting, fraud-prevention, or dispute purposes — for example, completed job invoices and tax records.

Opt Out of Sale or Sharing

TowGrid does not sell your personal information and does not share it for cross-context behavioral advertising, so there is nothing to opt out of. If this ever changes, we will update this page and provide a clear opt-out mechanism before doing so.

Communications Preferences

Manage marketing emails with the unsubscribe link in any message. Providers can change their designated assignment-alert phone number and notification preferences in their account settings. Essential job and payment messages cannot be disabled while your account is active.

State Privacy Rights

Residents of states with comprehensive privacy laws (such as California, Virginia, Colorado, and others) may have additional rights, including the right to know, correct, delete, and appeal a decision. Submit requests through our contact form by selecting the "Privacy request" topic. We will verify your identity and respond within the time required by applicable law. We will not discriminate against you for exercising your rights.

More Information

For full details on what we collect and how we use it, read our Privacy Policy.

Questions about this policy? Contact us through our contact form.